As Salesforce’s flagship conference, Dreamforce is a highlight of the year for many professionals in the ecosystem. There will be countless workshops, networking opportunities, and parties, not to mention a
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The processing of payments is an essential part of the operations of any modern business. Salesforce is used by more than 150,000 companies as their CRM, so handling billing through
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A change management plan in Salesforce involves a specific set of actions to ensure a smooth transition between an organization’s goals, processes, and technologies while staying connected with strategic objectives.
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Salesforce created Record-Triggered Flow to trigger Flow functionality automatically when a record event (create, edit, or delete) occurs. As with Apex and Process Builder, the single best practice when creating
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“Consumers and businesses are increasingly using chatbot technology. Here’s how chatbots are changing customer service, powered by artificial intelligence.” What is a Chatbot? ➥ Computer programs that simulate human communication
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Email marketing is the primary function of Pardot, whereas advertising and mobile marketing are the primary functions of Marketing Cloud. Using Pardot, B2B teams can better align marketing and sales
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