Did you know that there is a new feature that allows you to filter access to records in a completely new way, historically granted access to Salesforce staff records with
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With a new year approaching, it’s time to reflect, take stock of what’s happening, and look forward to what the Salesforce ecosystem might bring in 2023. As 2022 began, the
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Salesforce Knowledge allows you to build a comprehensive knowledge base of your product information and customer queries. Conversations with customers tend to reduce, thereby increasing customer satisfaction while also decreasing
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