When you sign up for Salesforce, you are given two module options, Sales Cloud vs Service Cloud. With Service Cloud, users are typically more focused on service and cases. Service Cloud helps
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A change management plan in Salesforce involves a specific set of actions to ensure a smooth transition between an organization’s goals, processes, and technologies while staying connected with strategic objectives.
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With a new year approaching, it’s time to reflect, take stock of what’s happening, and look forward to what the Salesforce ecosystem might bring in 2023. As 2022 began, the
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