“Consumers and businesses are increasingly using chatbot technology. Here’s how chatbots are changing customer service, powered by artificial intelligence.” What is a Chatbot? ➥ Computer programs that simulate human communication
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What is a Roll-Up Summary Field? Roll-Up Summary Fields in Salesforce sum up information from a set of related detail records and consequently show the result on the expert record. These can
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What is Salesforce License Types? A License definition is a metadata description of the Salesforce features and services available to your organization. License definitions describe functionality for your org as a whole
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