Salesforce Sales Cloud provides Customer Relationship Management (CRM) services via the cloud. The program includes tools for managing contacts, automating sales forces, forecasting sales, and improving productivity. Your sales team’s
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Salesforce Knowledge allows you to build a comprehensive knowledge base of your product information and customer queries. Conversations with customers tend to reduce, thereby increasing customer satisfaction while also decreasing
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Developers can add business logic to most system events using Apex’s syntax, which looks like Java and operates like a database stored procedure. This includes clicks on buttons, updating records,
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