To understand a topic better, data is collected from specific sources. There is a wide variety of these processes across industries. Data can be collected through surveys, focus groups, observational…
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Read MoreTo understand a topic better, data is collected from specific sources. There is a wide variety of these processes across industries. Data can be collected through surveys, focus groups, observational…
5,145 total views
Read MoreSalesforce, which is often referred to as “Customer 360”, allows businesses to connect different parts of their business to Salesforce, giving them a 360-degree view of their customers. Salesforce provides…
5,395 total views
Read MoreMetadata is your Salesforce org’s fundamental basis, allowing you to control key business processes, important permissions, and security settings. While most Salesforce backup providers safeguard data such as client data, do…
4,790 total views
Read MoreUsing Salesforce Path, you can see a record’s progress through a process in a chevron diagram, along with key fields and guidance for each stage. It can be used on…
5,416 total views
Read MoreAs Salesforce’s flagship conference, Dreamforce is a highlight of the year for many professionals in the ecosystem. There will be countless workshops, networking opportunities, and parties, not to mention a…
4,962 total views
Read MoreThe processing of payments is an essential part of the operations of any modern business. Salesforce is used by more than 150,000 companies as their CRM, so handling billing through…
5,073 total views
Read MoreA change management plan in Salesforce involves a specific set of actions to ensure a smooth transition between an organization’s goals, processes, and technologies while staying connected with strategic objectives….
5,307 total views
Read MoreSalesforce created Record-Triggered Flow to trigger Flow functionality automatically when a record event (create, edit, or delete) occurs. As with Apex and Process Builder, the single best practice when creating…
5,078 total views
Read More“Consumers and businesses are increasingly using chatbot technology. Here’s how chatbots are changing customer service, powered by artificial intelligence.” What is a Chatbot? ➥ Computer programs that simulate human communication…
4,880 total views
Read MoreEmail marketing is the primary function of Pardot, whereas advertising and mobile marketing are the primary functions of Marketing Cloud. Using Pardot, B2B teams can better align marketing and sales…
4,907 total views
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